Welcome to Top Quality Line LLC ("Top Quality Line", "we", "our", or "us"). By accessing our website or placing an order, you agree to comply with these Terms & Conditions. If you do not agree with any part of these Terms, please do not use our website or services.
We reserve the right to update these Terms & Conditions at any time without prior notice. Any changes will become effective immediately upon being posted on this website.
Top Quality Line LLC provides professional digital services including:
All services are custom-made according to the customer's requirements and are delivered electronically via email. We do not manufacture or ship any physical products.
Orders will be billed according to the quoted price provided by our team or the prices displayed on our website if no custom quote has been requested.
Special pricing may be available for volume or repeat customers.
We accept payments through authorized third-party payment providers available at the time of purchase.
Orders may be invoiced before or after delivery depending on the agreed payment arrangement.
Orders may be cancelled within 2 hours of placement, provided that work has not yet started.
Once production has begun on a custom order, cancellation may no longer be possible.
As all of our services are custom digital services created specifically for each customer, refunds are generally not available once work has started or completed.
However, refunds may be considered if:
If you are not satisfied with your order, please contact us first. We will make every reasonable effort to resolve the issue promptly.
All completed orders are delivered electronically via email.
No physical products are shipped.
Customers are responsible for providing a valid email address and ensuring they can receive our emails.
Customers are responsible for providing accurate instructions and ensuring they have the legal right to use any artwork, logos, trademarks, or images submitted to us.
Top Quality Line LLC is not responsible for any copyright or trademark infringement related to customer-supplied artwork.
While we strive to provide accurate and high-quality services, Top Quality Line LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services.
Our maximum liability shall not exceed the amount paid for the specific order.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Texas, United States.
Top Quality Line LLC
5900 Balcones Drive #32245
Austin, TX 78731
United States
Email: orders@topqualityline.com